Refund and Return Policy

Effective Date: 4/22/25

Your satisfaction matters to us. If you are not completely satisfied with your purchase, we’re here to help.

📅 Returns

You have 14 days from the date of delivery to return eligible items.

✅ Eligibility

To be eligible for a return:

  • Item must be unused and in original packaging

  • Receipt or proof of purchase is required

Items not eligible for return:

  • Sale items

  • Gift cards

  • Custom or personalized products

  • [Other exclusions if applicable]

💸 Refunds

Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed to your original payment method within 5-10 business days.

🔄 Exchanges

We only replace items if they are defective or damaged. To request an exchange, email us at info@septictrucks.com.

🚚 Return Shipping

You are responsible for return shipping costs unless the item is defective or incorrect.

❓ Questions

Email us at info@septictrucks.com for help with returns or exchanges.